1
Project consultation
Within 24 hours after receiving your inquiry, our salesperson will take the initiative to contact you to fully understand the project information and your requirements, such as the local climate conditions at the project site, greenhouse dimensions, crop grown, planting method and investment budget, etc. After meticulously and fully comprehend your requirements and needs, we will be able to provide you with a cost-effective, energy-saving and sustainable greenhouse solution that best fits your needs.
2
Making a Proposal (Tailored greenhouse design & competitive quote)
After initial communication, we will come up with a custom-designed greenhouse solution according to your specific requirements within 24 hours and provide it to you for your approval. After receiving your confirmation, we will proceed to provide you with a comprehensive proposal with our competitive quotation and relevant drawing within 48hours.
3
Factory Visit
Welcome to visit our company. Our marketing center is located in Xiamen, China, and our factory and R & D center are located in the neighboring city of Zhangzhou with convenient transportation. We sincerely invite you to visit our greenhouse production base with standardized processes and advanced automated production equipment for you to understand in person our product quality and manufacturing processes. Our R & D center is equipped with various types of greenhouses and cultivation facilities and equipment. And at the same time, you can also communicate face to face with our experienced greenhouse design and installation team to achieve a comprehensive understanding of our greenhouse products and services.
4
Contract Signing (Seamless order confirmation & payment processing)
Once you decide to cooperate with us, our salesperson will discuss the following matters with you, such as payment method, delivery time, etc., and at the same time we will provide you with a formal PI or contract for your confirmation. Our company has flexible payment terms and accepts various payment methods such as telegraphic transfer and letter of credit, etc.
5
Production and Delivery (Streamlined production with fast delivery)
After receiving your deposit payment, our production department will meet together and make proper arrangements to kick off the order production process. Under normal circumstances, our delivery time is 30-60 days. We can also arrange partial shipments according to customer needs and requirements. After shipment, we will provide professional and detailed installation manual to help you install the greenhouse and associated facilities and equipment.
6
Installation and Cultivation supervision
Guniverse has a team of experienced installation engineers and greenhouse cultivation experts. Our engineer team has more than 15 years of experience in project supervision and cultivation guidance and can provide you with professional greenhouse installation and agronomic training services, such as training your company's employees in greenhouse installation, daily operation &maintenance, crop cultivation, etc.
7
After-sale Service (Unparalleled customer service is available at Guniverse)
Guniverse offers 7*24 hours after-sales service. If there is a failure or malfunction, please contact us anytime. We will get back to you within 24 hours and provide a solution within 72 hours.
8
Product Quality Control (Quality guaranteed, with strict material selection and standard QC & QA process )
The company has built its own supply chain and production base, covering an area of 250,000 square meters with more than 200 employees. We adopt strict quality control and stringent inspection standards to ensure that each product meets high-standard quality requirements. We will carefully inspect all incoming materials and during the order production process, our quality control personnel will also conduct regular inspections to detect and solve problems (if there is any) in a timely manner. While packaging, again we will conduct quality check. Before loading, we will confirm again whether all products meet the required standards. Only after confirming that all products meet the standards will they be sent to customers.